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UniFi Labs

Labs

Short, pokeable UniFi labs for the problems we see on site. Pick a symptom or a track, or tell us what you tried.

Eight live labs. Fiber still coming soon.

What are you seeing?

Symptom chips. One tap filters the grid.

Tracks

Network · Protect · Access · Wireless · Physical

Labs

All live labs
  • /labs/guest-vlan

    Intro About 8 min

    Guest VLAN with no internet

    Guest WiFi shows Connected but has no usable network.

    NetworkWireless
    Start lab
  • /labs/poe-budget

    Intro About 8 min

    PoE budget blowout

    APs and cameras keep dropping. The Flex PoE warning is trying to tell you something.

    PhysicalNetwork
    Start lab
  • /labs/unlock-on-call

    Intermediate About 7 min

    Access unlock missing on call

    They can answer the door call. They cannot unlock. Here is why.

    Access
    Start lab
  • /labs/port-profiles

    Intro About 7 min

    Port profiles: Native vs Tagged

    Guest WiFi associates. No IP. Someone put an access profile on the AP uplink.

    Network
    Start lab
  • /labs/camera-vlan-nvr

    Intermediate About 9 min

    Camera VLAN vs NVR / Protect

    Protect camera will not adopt, or it goes offline after you isolate it. VLAN and Protect ports.

    Protect
    Start lab
  • /labs/lock-nc-com

    Intermediate About 8 min

    Door Hub LOCK NO/NC wiring

    Hub is online. Unlock permission is fine. The lock still will not behave. Check LOCK, not AUX.

    Access
    Start lab
  • /labs/zbf-gateway-block

    Intermediate About 8 min

    ZBF Gateway block

    IoT associates. Trunk is fine. Still No IP. Zone policy is blocking the Gateway path.

    Network
    Start lab
  • /labs/mdns-casting

    Intermediate About 8 min

    mDNS casting across VLANs

    Internet works on IoT. Phone still cannot find the TV. Discovery needs mDNS Proxy across VLANs.

    Network
    Start lab

Coming soon

Physical track
  • /labs/fiber-sfp-dac

    Fiber, SFP, DAC

    MM and SM, BiDi, DAC and AOC.

    Coming soon

Suggest a lab

Three fields. Soft recommend. No account.
Site type
Symptom
What they tried

Pick the three chips. We point at one or two labs.